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Welcome to India

Posted by on July 27, 2016 at 3:25 pm

This week you will be hard-pressed to find a financial periodical, blog, or website that isn’t raving about India as the next land of opportunity for the digital payments industry. From the tidal wave of news reports, the casual observer might conclude that, by sheer coincidence, independent reporters happened upon the same data and drew [...]

Innovation:
To Lab or Not To Lab

Posted by on July 21, 2016 at 3:21 pm

TECHNOLOGY IS something of a blessing and a curse in the banking industry. The blessing part comes in the form of opening up new ways to connect with and provide convenience to customers. The curse part comes in the form of how in the heck does anyone keep up, much less lead? No small number [...]

Seven Most Effective
Digital Marketing
Strategies for Banks
My article in Journal of Digital & Social
Media Marketing

Posted by on July 11, 2016 at 2:18 pm

I’m honored that Journal of Digital & Social Media Marketing has published my article, “The Seven Most Effective Digital Marketing Strategies for Banks.” You’ll find it in Volume 3, Number 4 (Winter 2015-16). A quarterly publication, the Journal is advertising-free and peer-reviewed, meaning that an expert panel vets every article. I can tell you from [...]

I can’t even!
The Economist’s fateful tweet

Posted by on July 7, 2016 at 2:29 pm

Last week on behalf of The Economist, this is how some hapless tweet writer boiled down an observation about flagging diamond sales: Why aren’t millennials buying diamonds? The tweet earned a spate of delightfully sarcastic replies from affronted Millennials. Many of the comments—dare I say some of the best?—were NSFW, so I won’t be including [...]

Brexit lore

Posted by on June 28, 2016 at 8:31 pm

Unless you were away climbing Kilimanjaro, you likely heard that last week the UK voted to secede from the European Union (EU). In the final tally, 48 percent voted to remain while 52 percent voted to secede. In the aftermath, the media have spilled over with reports of UK citizens now ruing the vote for [...]